Tuesday, June 30, 2009

[TechComm & XML] DITA 101 Book Review: http://ping.fm/JOWr2
RT @quepol The @WhiteHouse is unveiling a new government transparency tool today. Live chat at 5pm ET: http://bit.ly/duw9t
[Publishing] Yahoo helped send 9 million+ page views to The New York Times in just 2 hrs last week http://ping.fm/naMWF
[XML] Happy birthday to you, happy birthday to you, happy birthday dear XMetaL, happy birthday to you (10 years) http://ping.fm/9ZY6n
[Entertainment] Bummed I'll be missing the White Party in Las Vegas this holiday weekend; but happy to be attending a BBQ / pool party in PS
[Pattern Matching] Pigeons, Like Humans, Use Color, Pattern Cues To Evaluate Paintings - http://bit.ly/CEr4W (RT @mmartoccia @JasonSpector)
[Music] On my iTunes right now: "I Hate This Part Right Here" (Moto Blanco Club Mix) - Pussycat Dolls
[Mobile Communication] The Breakfast Club: Mobile Gets Cool and Creative Gets Important http://bit.ly/EglQ8
[Gift Guide] Help us create our holiday gift guide for geeks - we need suggestions for cool geek gifts http://bit.ly/2hWqM
[iPhone] Out with Treos, in with iPhone http://bit.ly/2OpUDr
[iPhone] Enjoying my new 32 GB iPhone 3GS - Fast and sexy, lots of great new features. http://ping.fm/Fq59o
[Content Management] What do successful intranet managers have in common? http://ping.fm/gJtyU
[Twitter Idea] Tweets in bars on big screens.
Customers could tweet, "Hey sexy, can I buy you a drink?" Lame, but likely coming soon
[Content Management] SDL Acquires XyEnterpirse XML CMS http://ping.fm/sN1xf
[Intelligent Content] Harvesting Deep Web Content for Open Source Intelligence (OSINT) http://bit.ly/PCXLD
[Advertising] How Michael Jackson legitimized pop-star ads http://bit.ly/lBggD
[Content Management] Really Strategies Acquires DocZone.com (SaaS XML CMS) http://ping.fm/w0oa1

Thursday, June 25, 2009

[Social Networks] Looking for Ning expert to help redesign and implement new features on existing Ning social network - scottabel@mac.com
JetBlue webinar in progress - Over 100 attendees from global brands are online now! PDF case study and slide deck available afterward
Join me today at 2pm ET/11am PT for a free webinar on consistency in operational content (JetBlue case study) http://bit.ly/WPvMA

Wednesday, June 24, 2009

[Gift Guide] Help us create our holiday gift guide for geeks - we need suggestions for cool geek gifts http://bit.ly/2hWqM
[Social Networking] LinkedWorking: Generating Success on LinkedIn the Worlds Largest Professional Networking Website http://bit.ly/qGnrz
[Technology] Apple CEO Steve Jobs to return to work (after alleged liver transplant) http://bit.ly/m3HNa
[Content Management] Laughing at the mass non-personalized marketing email sent to me about content personalization from SDL - The irony!
[TechComm] DITA 1010 Slide Deck http://bit.ly/gmGeJ
[TechComm] DITA 101: Free Chapter, Fundamentals of DITA for Authors and Managers http://bit.ly/AfXiT
[TechComm] DITA 101: http://www.dita101.com/ ($10 download; $25 paperback)
[TechComm] Why your XML projects keep failing by Bret Freeman at Technical Communication UK 2009 Sept 22-24, Nottingham http://bit.ly/Qb5v2
The #e2conf tweets primarily marketing and PR folks blabbing about sponsors and their tool. STFU already! Give us user-generated tweets!
#e2conf It's so easy to be distracted by Booz Allen PR machine; don't believe the hype. Wiki adoption is more complicated than buying tool
RT @sengseng: Booz Allen Case Study: 40% of employees added content - What exactly does "added content" mean. I bet it's not what you think!
Also, the Booz Allen screen shots in slide deck @ #e2conf shows the project to be in "alpha" stage -- you can get awards for alpha work now?
Those gushing over the Booz Allen intranet at #e2conf may want to ask some deeper questions of the Booz Allen statistics
@jacquebrown What % of Booz Allen folks actually participate daily using the wiki? Logging in once does not equal "participation" #e2conf
@jacquebrown Must you exaggerate? Changed the way you work? Not hardly, that's why so few people actually use the Booz Allen wiki #e2conf
[TechComm] Tedopres launches new site on Controlled Language: www.controlledenglish.com

Tuesday, June 23, 2009

[TechComm] New Book Aims To Help Newbies Understand DITA Basics http://bit.ly/WVi7P
[TechComm] "My only disappointment was that Scott Abel actually held back a little bit during his presentation" - feedback from #stc09 (LOL)
[TechComm] Feedback from conference participants: I was rated 4.8 out of 5 as presenter at #stc09.
[Branding] Attend this webinar to find out how JetBlue ensures consistent branding in operational content: http://bit.ly/10W7nz
[Twitter] Trying to reach someone for support issue with search.twitter.com. Any Twitter support folks on #twitter now? scottabel@mac.com
[TechComm] STC Wisconsin leaders say as many as 2/3 of the members are unemployed. Sign of the times or....?

Monday, June 22, 2009

[TechComm] Finishing up my presentation at #stcsgv on Twitter. Great crowd, good fun, and lots of fun.
[Social Networking] Twitter Grows 1,444% Over Last Year; Time on Site Up 175% http://bit.ly/LMMtz
[Economy] Consumer Spending Uptick: Global economy may be stabilizing as consumer attitudes and confidence turn up http://bit.ly/12diIb
[Imagery] Want to Support of Iranian People: Make your own Iranicon http://bit.ly/a81XM
[Content] The Brand Impact of Operational Content: How JetBlue Ensures a Consistent Experience [webinar] June 25 2pm ET http://bit.ly/llH8Z
[Social Networking] How I'm going to use social networking to steal your identity! http://bit.ly/T2mAf
[Web Content] Just got invited to "The Web Content Management (WCM) landscape as seen by Forrester Research"; Who cares WTF Forrester thinks
[Collaboration] RT @slmader Why Businesses Don't Collaborate: #1 Lost in Email http://bit.ly/LTsir - just published 1st of 12 articles

Saturday, June 20, 2009

[TechComm] #stcorg The excellent cost-cutting suggestions being shared by members today are the same ones you've been ignoring for years
[TechComm] "We'll never recruit/keep younger or more technologically savvy members if we keep moving on the same path." @techcommdude on STC
[iPhone] Just ordered 3G S 32GB Black iPhone online; No lines, not interaction w/AT&T, and delivered to door Monday am. :) Happy Apple fan!
RT @stcwi: STC-WI would like to create a new logo for the chapter; any volunteers? #stcwi
[TechComm] Join us now for live Twitter training session; @mollye will be tweeting, follow #stcwi to follow along from home

Friday, June 19, 2009

[Technology] Join 250 tech pros 06/25 in Tampa for "Pure & Shameless" Tech Social @ Blue Martini (fun networking event!) http://bit.ly/sCulL
[TechComm] Free Microsoft Office 2007 training for my Tweeps: http://ping.fm/CS4dX
[Social Networking] Boseman, MT is requiring job applicants to provide id & password to Facebook, MySpace, Twitter http://bit.ly/6JCiL
[Archives] What do data archivists have in common w/ butterflies, salmon, & geese? Always preparing for next migration: http://bit.ly/aBtWA
[Classifieds] Need an alternative to CraigsList? Kijiji is the family-friendly place for buying and selling stuff http://www.kijiji.com/
[Education] Games that trick kids into learning http://ping.fm/xPxVn
[Search] What Canadians Search for Online: Terms are navigational, indicating consumers using search to navigate web http://bit.ly/F7kjt
[Marketing] Truth in Marketing is not an Oxymoron http://bit.ly/14ninw
[Translation] Freelance Translators Clash with LinkedIn over Crowdsourced Translation http://bit.ly/EYLA5
[Education] The Value of Conferences from @gadgetopia on #wc09. Mentions @scottabel, @maxwellhoffman, @marklogic, @stewartmader - great post
[Viral Marketing] "District 9" sci-fi thriller ads provide phone number to report non-humans (33k reports filed so far!) http://bit.ly/6oAvy
[Government Content] Identity Management 2009 Conference, Sept 28-29 Gaithersburg MD http://ping.fm/siJ5n
[Advertising] Getting ready to tour the Eisner American Museum of Advertising & Design in Milwaukee http://ping.fm/yqTJe -Cool!
[Marketing & TechComm] June 25 @ 2pm ET - Webinar: How JetBlue Ensures a Consistent Customer Experience http://bit.ly/llH8Z (I'm presenting)
[iPhone] iPhone 3G S expectations: 500,000 units sold over the weekend http://bit.ly/2rmg2
[Photography] JPG mag wants to see your best image that shows nature having the last laugh http://bit.ly/127GU2 (contest)
[Images] Great source for affordable images http://fotolia.com
[Globalization] The Convergence of Product Development and Globalization Services http://bit.ly/3iBW7C
[Art] A Japanese researcher is reporting that he has trained birds to tell apart "good" and "bad"
children's paintings http://bit.ly/g6wsv
[Marketing] 10 Web 2.0 Tools Marketers Can Use Today http://bit.ly/18vx6i
[Collaboration] 92% of business email users say they've had to compile feedback from multiple users into 1 document http://bit.ly/dGVew
[Collaboration] 99% of business email users surveyed say they've sent a file to co-worker via email asking for feedback http://bit.ly/dGVew
[Collaboration] Why Businesses (Don't) Collaborate: Meeting Management, Group Input and Wiki Usage Survey Results http://bit.ly/dGVew

Thursday, June 18, 2009

[Marketing] Webinar: White Paper Marketing Strategies (Generating leads w/ white papers) http://ping.fm/bvYbU
[Journalism] Just saw a sneak preview of The Christian Science Monitor new web newspaper. I'm looking forward to the launch!
[Translation] Back Translation for the Life Sciences Industry: Evaluating Processes and Benefits http://bit.ly/65mNA
[Translation] An Oral History of Translators and Interpreters http://bit.ly/2hfxKJ
[Experience Design] User Experience Design Patterns Library http://ui-patterns.com/
[XML] Testing your DTD XML Schema Validation http://bit.ly/S9EXO
[Web Design] Online button generator: http://ping.fm/1bCAg
[TechComm] STC wants suggestions for improving the organization: Use “STC Crisis Suggestions” as subject line on emails sent to stc@stc.org
[Interaction Design] Patter library for interaction designers http://ping.fm/qNfqy
[Web Design] Patterns for web designers http://patterntap.com/
[TechComm] Twitter: Who Cares What You're Doing Right Now, Anyway?, Monday June 22 @ 6pm - http://stcsgv.org/ San Gabriel Valley CA STC
[Privacy] Privacy issues relating to online ad targeting will be the focus of a joint hearing by two House panels scheduled for today
[Humor] Overheard: "There were no books in the so-called Adult Bookstore" - Tourist telling friend about accidental experience @ XXX shop
[#wc09] Overheard on Twitter: “Joe gives good diagram” - Rahel Bailie on Joe Gollner's use of imagery in presentations http://bit.ly/SJbOj
[Publishing] Magazine subscription renewal forms should populate w/ all info from previous subscription; ask you to update, not reenter info
[Vocabulary Tip] Using words like "fortnightly" may seem smart, but it's not useful and can actually be confusing. Use bimonthly, instead.
[Entertainment] Descriptive URLs, useful widgets, helpful suggestions make Hulu.com a success http://bit.ly/jaeYE
[Webinar] Recorded presentation: Creating Policies & Procedures that Get Used – Making Your Business Run More Effectively http://ping.fm/xEWXb
[Images] Absolutely amazing and beautiful photos from National Geographic of Angkor http://bit.ly/7Ijpt
[Design] It's not only content that can be reused, it's also design patterns http://ping.fm/aKDsw
[Event Planning] New integrated event tool combines RegOnline with event management features http://ping.fm/u5dXQ
[Search] $100 million campaign: Microsoft Bing gets 12% of search in second week of June says comScore http://bit.ly/11Cymx
[Social Media] There's still time to register for my Twitter/User-Generated Content workshops in Milwaukee this Saturday http://bit.ly/k7eNq
[TechComm] Heading to Milwaukee tomorrow to present @ STC Wisconsin event; workshops on Twitter and FLOSS Manuals Saturday also
[Life Sciences] More and more pharma companies are finally using social networks http://bit.ly/KXGlD
[Search] Real-time search is making Google and Microsoft take note; Twitter is driver; Consumers get fresh info fast http://bit.ly/117au7
[Advertising] Ace Metrix promises clients nearly instantaneous feedback on TV ads, w/ responses from 500 consumer panel http://bit.ly/nknCo
[Social Media Marketing] Create/nurture passive word of mouth by getting high-end products in the hands of experts, mavens and professionals
[iPhone] AT&T revises iPhone upgrade eligibility policy; uses video to explain (SMART!) http://bit.ly/hOdv9
[Wikis] If you haven't downloaded "Why Businesses Don't Collaborate", grab your PDF copy today http://ping.fm/IY7nv
[Social Networking] Webinar: Top 10 Things Companies are doing to Generate New Business on LinkedIN, June 23 11am CDT http://bit.ly/17hjMO
[Demographics] Millennials live w/in 3 mi of central business district; want a feeling of autonomy, are individualistic http://bit.ly/JomKj
[Advertising] Why Search Means We Can't Charge CPM Anymore http://bit.ly/Gv5SE
[Learning Content Management] State of Alaska Health and Social Services Seeks LMS http://ping.fm/xMLVk?pn=industry
[Semantic Web] Semantify Your Site - http://ping.fm/bQV0N
[Content Strategy] Redefining content strategy http://bit.ly/SL8qO
[Twitter] Hyatt Hotels offers a Twitter concierge service to guests 24 hours a day, 7 days a week http://bit.ly/ixhWx
[Personalization] DirecTV Group will offer ads that can be targeted to its subscribers via their set-top boxes http://bit.ly/3VEkg

Wednesday, June 17, 2009

[Gift Ideas] Just found one of my friends eCommerce site for beautiful fused glass jewelry http://bit.ly/JyE9i
[Personalization] Hunch.com is a decision-making tool, built by users. Answer 10 questions or so and site will personalize your experience
Overheard @ #wc09 "Jesus! He sounds like a teenaged girl that just met Britney Spears!" - on Joshua Karp bragging about meeting VC investors
[Blogging] Bloggers who operate behind cloak of anonymity have no right to keep identities secret, UK court says http://bit.ly/oBCDE
[Jobs] National Highway Institute need contractors for 5 yrs development/update and online support of training courses http://bit.ly/15OxF9

Tuesday, June 16, 2009

[#wc09] Create a content strategy board and bring on some of your customers/readers to provide feedback - Joe Pulizzi
[#wc09] It's important to get an outside take on your content strategy; internal folks can't always see all the issues - Joe Pulizzi
[#wc09] There are a lot of digital magazines that are doing very well; 15% open rates with user engagement lasting 30-45 min - Joe Pulizzi
[#wc09] Consider creating iPhone apps to publish content; Kraft created one about cooking that is "phenomenally successful" - Joe Pulizzi
[#wc09] Media is dying; it's possible you might be able to buy some of these media outlets - Joe Pulizzi
[#wc09] Don't talk only about yourself on Twitter, instead post things that might be of interest, useful, relevant to clients - Joe Pulizzi
[#wc09] Anything your customers might be interested in should be pushed out via Twitter, etc. - Joe Pulizzi
[#wc09] Position yourself as the trusted solutions provider for your industry and helpm people spread the word - Joe Pulizzi
[#wc09] What type of content can you produce that's engaging and that solves their problems? - Joe Pulizzi
[#wc09] Instead of just talking about yourself - create some content of value to your customers, that's interesting - Joe Pulizzi
[#wc09] Look at your own content; look at how much you're putting out that is just you talking about yourself - Joe Pulizzi
[#wc09] Content strategy books are coming out soon; it's (the term) all over the internet today - Joe Pulizzi
[#wc09] What's needed is a formal content strategy; you will have groups of people working on a content strategy soon - Joe Pulizzi
[#wc09] Your goal: Become the trusted expert resource for something relevant to your customers (and your business) - Joe Pulizzi
[#wc09] We're now seeing personalized versions of magazine (often role-based) - Joe Pulizzi
[#wc09] Become the go-to publisher in your industry - Joe Pulizzi
[#wc09] You (the people who work in corporation) are the media of the future; You are the publishers - Joe Pulizzi
[#wc09] When people need to make a buying decision, they are going to the web more than anywhere else - Joe Pulizzi
[#wc09] Joe Pulizzi "Please Stop Talking about Yourself: Is Your Web Content Killing Your Brand & What to Do About It?" http://bit.ly/2DU06n
[#wc09] Done Manifesto: http://bit.ly/354aS
[#wc09] Hoarding information is not good; if you're sharing you're actually more valuable - Stewart Mader
[#wc09] To have a successful wiki project: Organize. Streamline. Inform. Involve. - Stewart Mader
[#wc09] Social intranets are a "pull" medium - Stewart Mader
[#wc09] Take a phased approach; don't try getting all of the content into the wiki at once - Stewart Mader
[#wc09] Pay attention to and measure the interaction - Stewart Mader
[#wc09] You want to manage grow and measure ROI once you get a pilot going - Stewart Mader
[#wc09] If you let one person start the wiki project, other people will email content to them and ask them to put it on wiki- Stewart Mader
[#wc09] If you let one person start the wiki project, that person will become the guy/gal that loves the wiki - Stewart Mader
[#wc09] Everyone starts together when you implement a successful wiki; don't use the one person starts approach - Stewart Mader
[#wc09] Wikis are very simple tools that can do many things -- it's just an editable website, that's it - Stewart Mader
[#wc09] Westnet (Australia) has a public customer support system called MyHelp built on a wiki http://bit.ly/4IhwP - Stewart Mader
[#wc09] Put your content up on a wiki, lock it, but allow people to suggest improvements using the comments feature - Stewart Mader
[#wc09] Let's have developers keep some running notes in the wiki while they are coding; provides writers w/starting point - Stewart Mader
[Twitter] Weird issue: Since yesterday afternoon my Tweets don't show up in search.twitter.com but they show up on Twitter and are being RT
[#wc09] Wikis can make a big improvement in customer service arenas - Stewart Mader
[#wc09] There is a big misconception that wikis are the same thing as wikipedia - Stewart Mader
[#wc09] Put a wiki in between the content creators and the website where the content will be published - Stewart Mader
[#wc09] Wikis can be incredibly useful in public websites - Stewart Mader
[#wc09] Put your meeting agendas on a wiki page; avoids inefficient, time-wasting email meeting announcements - Stewart Mader
[#wc09] Feature set has to be easy to learn, funtional, and there when you need it - Stewart Mader
[#wc09] Every release of MS Office has about 200 new features - Stewart Mader
[TechComm] “Or, we could agree that MadCap has never let the truth get in the way of a good story.” - Author-it blog http://bit.ly/58RkS
[#wc09] When you use a wiki in an office you put your information in a shared space with other people - Stewart Mader
[#wc09] Stewart Mader is opening presenter today at Web Content Chicago 2009 http://bit.ly/15p8aU
[#wc09] My Slideshare.net feed, including slide deck from yesterday's presentation on web 2.0 tools for marketers http://bit.ly/VGZFQ
[TechComm] JoAnn Hackos asks about DITA productivity gains and losses http://bit.ly/appDu
RT @annegentle I wouldn't say I'm in trenches of social media. More like in a press tent w/in earshot of battleground, with good typewriter.
[Jobs] Senior Drupal Themer/Developer - $60,000 - $80,000, NYC. Interested? Contact http://ping.fm/gBT9x (Joseph Bachana)
RT @lugiron @dmnguys Right on! Why FAQs are tech writer’s secret weapon (http://bit.ly/GoHAi) Particularly like the emphasis on analytics.
[TechComm] S1000D Issue 4.0.1 Released: Specification PDF, XML Schema files, updated Default BREX data module http://bit.ly/3V8H27

Monday, June 15, 2009

[#wc09] Personalization requires a lot of upfront work and it can be very complex; as a result, it can be costly - Ann Rockley
[#wc09] Personalization requires requires rich metadata - Ann Rockley
[#wc09] Personalization requires chunking of information to allow us to assemble content on demand - Ann Rockley
[#wc09] Personalization reduces our exposure to irrelevant information; humans can't keep up with the volume of info available - Ann Rockley
[#wc09] Personalization helps users avoid wading through large volumes of information looking for content of interest - Ann Rockley
[#wc09] Article "XML and Marketing Materials" by Ann Rockley for The Dynamic Publisher newsletter from Quark http://bit.ly/uPEfx
[#wc09] Personalization is tailoring web content to match a specific user's request or preferences or behavior - Ann Rockley
[#wc09] Featured presenter: Ann Rockley releases new book, "DITA 101" - Download $9.95 or paperback $25.21 http://bit.ly/fQbS7
[#wc09] Featured presenter: Ann Rockley "Personalization: A Multi-Dimensional Approach" http://bit.ly/DaMg6
[#wc09] "Personalization: A Multidimensional Approach" is the second presentation by Ann Rockley
[#wc09] With content we can now generate solutions that leverage content and technology to enhance business performance - Joe Gollner
[#wc09] Publishing services are persistent resources, they help organizations and people perform optimally - Joe Gollner
[#wc09] The tools are quite good today as long as you use them the way they were designed to be used - Joe Gollner
[#wc09] Variable Output Document and Knowledge Architecture (VODKA) is a Russian Academic Knowledge Portal - Joe Gollner
[#wc09] These changes are needed because they are designed to make an impact on business (better, cheaper, faster) - Joe Gollner
[#wc09] Today we can build derivative applications; the content they can pull from is very intelligent - Joe Gollner
[#wc09] When I see my kids on Facebook, I don't see the pages and photos, I see beyond that to the angle brackets and XML code - Joe Gollner
[#wc09] The Semantic Web is essential for marshalling radically distributed services - Joe Gollner
[#wc09] The Semantic Web introduces a formal, interchangeable expression of meaning suitable to automated processing - Joe Gollner
[#wc09] Web 2.0 is also known as "The Participatory Web" - Joe Gollner
[#wc09] The spirit of web 2.0 is the emergence of social adoption - Joe Gollner
[#wc09] The social web is the second revolution in web adoption; an emergent consequence of integration - Joe Gollner
[#wc09] In 1995, nothing talked to anything -- a total lack of integration - Joe Gollner
[#wc09] Tim Berners-Lee was treated with near contempt for his original idea of the World Wide Web - Joe Gollner
[#wc09] SGML reflected human communication patterns and was hyper-elegant - Joe Gollner
[#wc09] Standardized Generalized Markup Language (SGML) was often referred to as "Sounds Good Maybe Later" - Joe Gollner
[#wc09] Joe was a CALS philospher for the Canadian Armed Forces (similar to an evangelist today) - Joe Gollner
[#wc09] CALS initiative aimed to tackle the data interchange problem (1985, the year of the Commodore 64) - Joe Gollner
[#wc09] The real impetus for breaking the proprietary wars came from the department of defense CALS initiative - Joe Gollner
[#wc09] In the 70s what emerged were proprietary formats, limiting the interchangeability and usefulness of all data types - Joe Gollner
[#wc09] Email and bulletin boards started in the 60s with the advent of the internet - Joe Gollner
[#wc09] The goal was leveraging knowledge through automation - Joe Gollner
[#wc09] After WWII, a new medium was sought in which documents would become more manageable (prior to digital computers) - Joe Gollner
[#wc09] We can do now, things today, that are quite unbelievable ... and technology makes some of this fairly easy - Joe Gollner
[#wc09] Today we are working toward convergence; bringing technologies & content together - the 2 together are explosive mix - Joe Gollner
[#wc09] The first personalized newspaper Joe worked on was built in 1996 - Wall Street Journal at www.wsj.com - Joe Gollner
[#wc09] Joe Gollner from Stilo International www.stilo.com makers of Migrate, an online, on-demand content conversion http://bit.ly/HlnDm
[#wc09] Joe Gollner from Stilo International www.stilo.com makers of Migrate, an online, on-demand content conversion http://bit.ly/HlnDm
[#wc09] Joe Gollner is opening keynote presenter - "Beyond Publishing: What Comes Next?"
[#wc09] In Chicago? Plan to attend Web Content Open House Reception @ Duo Consulting, 20 West Kinzie, Suite 1510, downtown Chicago 5-8pm
[Twitter] Anyone blogging from O'Reilly Twitter Boot Camp today? I noticed #ocbt is the hashtag. I'll watch for your tweets!
[#wc09] If you're looking for specific information from Web Content 2009 conference, email me scottabel@mac.com. I'll try to find it!
[#wc09] Lots of content coming your way today from #wc09: Links to videos, communities, articles, quotes from presenters, statistics, more.
[#wc09] Complete program roster for today and tomorrow can be found here: http://ping.fm/Mi4eb
[#wc09] Today, blogging from Web Content 2009 Chicago conference @ Gleacher Center. Theme: Delivering Dynamic Personalized Web Content

Sunday, June 14, 2009

[TechComm] "The people who were responsible for the mess we're in now are all gone" - John Hedtke, STC
[TechComm] "Chapters have no legal identity
within the STC structure." - John Hedtke, STC
[TechComm] "Any monies raised by the chapters are technically monies belonging to
the STC as a whole." - John Hedtke, STC Board
[Social Media] Putting finishing touches on talk for Web Content Chicago: "10 Web 2.0 Tools You Can Use When You Get Back To The Office"
[TechComm] Just finished reviewing "Conversation and Community" - soon-to-be released book by Anne Gentle (XML Press). Loaded w/ useful info
[TechComm] Reading "Conversation and Community" - soon-to-be released book by Anne Gentle from XML Press. Great stuff!!!
Traveling from Palm Springs to Chicago today for Web Content conference, then on to Milwaukee Friday for STC workshop and training.

Saturday, June 13, 2009

[Marketing] Fragrance/fashion firm Christian Dior lost a challenge for domain name KiannaDior.com to an adult actress http://bit.ly/lFCIi
[Body Art] This is a great site of tattoo designs: http://ping.fm/wIPHY I found the tribal pattern I want, and some dragon ideas
[Social Networking] I was too slow to claim "/scottabel" on Facebook. Should have stayed up late last night.

Friday, June 12, 2009

[TechComm] Had good chat with Lori at Citrix about the need for video, content quality, and use of metrics (not psychic power) in techcomm
[Commerce] 2/3 U.S. consumers say they read food product labels http://bit.ly/15V8pl
[Games] World of Warcraft, Playstation 2 Most Played in April 2009 http://bit.ly/k3Oid
[Social Networks] Who says you can make money on Twitter? Dell does. $2 Million in Sales http://bit.ly/4MSEh
[Social Networking] Social Networks not for crybabies like Trent Reznor of NIN who can't take the online heat http://bit.ly/GQduM
[Social Networking] An intelligent, mobile-phone-based social network is being tested by researchers at Hewlett Packard http://bit.ly/15SydN
[Marketing] Mix Hammer's "U Can't Touch This," a flash mob of dancers in gold lame parachute pants, a crowd of shoppers http://bit.ly/1agIt7
[Marketing] What motivates me to attend shows, download music, and invest in schwag? Two words: Emotional value. http://bit.ly/OygQb
[Social Networking] Economics may explain why it's so hard to find / configure privacy settings on many social networks http://bit.ly/eIoIk
[Social Networks] Army Reverses Policy to Allow Troops to Use Social Networking Sites http://bit.ly/red60
[Social Networking] Facebook to Begin Mediating Intractable Web Name Disputes http://bit.ly/Enr3C
[Quote] "Reciprocity (I call you, you call me, we interact) is more meaningful than a list of everyone you've ever met" Bernardo Huberman HP
[Collaboration] Get a copy of our survey results, "Why Business (Don't) Collaborate" http://ping.fm/aLTNo
[Web Content] Are you in Chicago area and want a free ticket to Web Content 2009? Contact me scottabel@mac.com.
RT @2moroDocs Excellent websites: http://www.ted.com (Ideas Worth Spreading - a must!) and http://www.edge.org

Thursday, June 11, 2009

[Wikis/Collaboration] Future Changes/The Content Wrangler Community survey results: "Why Businesses (Don't) Collaborate" http://bit.ly/dGVew
[Body Art] Searching for Chinese Dragon to use in tattoo design. Ideas?
[Digital Moms] Intimate view of moms’ use of digital tools through groundbreaking video ethnographic research http://bit.ly/Kwf1D
[Transparency] See what a Drupal Conference actually cost and where every $ went http://bit.ly/6bbqg
[Government Content] RaceTracker tracks every election for U.S. Senate, House of Representatives, and state governors http://ping.fm/9L51g
[Publishing] The best of independent magazines delivered via email http://ping.fm/UDrY3
[Marketing] Twitter on Pepsi cans? http://bit.ly/U2ED7
[Healthcare Content] Pew study: More patients turning to the Web (61% of Americans look for medical advice online) http://bit.ly/MaqFc
[Conferences] Are you conference organizer that wants to offer virtual events connected to in-person conferences? Contact scottabel@mac.com
[Quote] " It may be wise to automatically assume a lot of feedback from social-media may be negative" Steven Cisowski http://bit.ly/jVoje
[Quote] "Brands ...if they give control to users, they must be prepared for negativity" Steven Cisowski http://bit.ly/jVoje
[Marketing] Ford social media campaign involved giving enthusiasts 100 pieces of colorful, collectable Fiestaware http://bit.ly/5xB0Q
[Advertising] New Campaign From Nestle Encourages Users to Post Twitter Messages From Display Ads http://bit.ly/11TROn
[Facebook] Facebook users can replace string of numbers assigned them as a profile name w/ personalized URL http://bit.ly/BXUpm
[Social Media] Twitter: Who Cares What You're Doing Right Now, Anyway? http://bit.ly/VGZFQ - my slide deck from STC San Diego last nite
[Social Media] A humorous look at Facebook manners: http://ping.fm/gACiI
URL Shortening] bit.ly = TinyURL + Google Cache + Web Stats + RSS Feeds http://bit.ly/64DV8

Wednesday, June 10, 2009

[TechComm] STCers who don't understand "participation inequality" http://bit.ly/Q6U3y should do so before deciding what is/is not successful
[TechComm] A smart/dumb idea from STC SingleSourcing SIG http://ping.fm/j6zXH; Smart because it's social; dumb because it's private!
[Data Visualization] A Map Of Social (Network) Dominance Around The Globe http://bit.ly/eB9CU
[iPhone] iPhone Users Watch More Video… and are Older than You Think (35-54) - Nielsen http://bit.ly/YaMQQ
[Mashups] Have you created a cool mashup? Let me know. We'l be reviewing some of the best on The Content Wrangler in July. scottabel@mac.com
[TechComm] See how DITA and the Open Toolkit can be used to create multilingual websites http://www.dita2web.be
@frankensite Following up on your Facebook request to chat. Shoot me email at scottabel@mac.com and suggest dates and times for call.
[Content Management] RT @brilliantleap: Should Documentum keep its brand name? http://twurl.nl/687czm
[Games] Play the memory game Concentration with photos of FBI Fugitives culled from the FBI's feeds of fugitives http://bit.ly/qeKpN
[Government Transparency] Speaker Pelosi says House of Representatives disbursements must be posted online http://bit.ly/JQP5l
[Government Web Content] Redesigning The Government: The U.S. Supreme Court Website http://bit.ly/19J42r
[Government Content] Got an idea for a service based on government data? Enter the "Apps for America" challenge: http://bit.ly/W6jQc
[Life Sciences] How do you delist one drug? http://bit.ly/4fuQ26 Does anyone know?
[XML] XMP Primer: http://bit.ly/96OGi
[TechComm] Preparing my STC San Diego presentation, "Twitter: Who Cares What You're Doing Right Now, Anyway?" tonight @ http://bit.ly/DvEBH

Tuesday, June 9, 2009

[Content Management] Take our enterprise content management survey! http://ping.fm/d3OQs
[TechComm] Just Enough Java: Workshop-on-a-DVD w/ Manuel Gordon http://ping.fm/QIyqU
[Innovation] I'll be covering the AlwaysOn Innovation Summit at Stanford University, July 28-30, 2009 in Palo Alto, CA http://bit.ly/cbeER
[TechComm] WebWorks RoundUp 2009, October 19-21 --> Austin, TX http://bit.ly/KszTL
[TechComm] Unemployed? Writing Assistance says there are techcomm jobs available. Contact jobs@writingassistance.com
[TechComm] Congrats to Anne Gentle - great cover art for new book, "Conversation and Community" http://bit.ly/WTW9t
[TechComm] Adobe Acrobat 9 - Protecting Documents and Reducing Risk - webinar July 14, 2009 http://bit.ly/b1aNl
[TechComm] Adobe Acrobat 9 - New Features webinar, June 23, 2009 http://bit.ly/b1aNl
[Collaboration] Microsoft SharePoint Conference, October 19-22, 2009 http://bit.ly/120L5u
[TechComm] "We (STC) don't have
enough of a lucrative market for advertisers to fully support the costs of our publications." - Rob Hanna
[TechComm] "Professional development (recognition) costs us $230,000 more
than it brings in" Richard Mateosian (from STC listservs)
[TechComm] "Communication & publications cost us [STC] $720,000 more than they bring in." Richard Mateosian (from STC listservs)
[Marketing] Survey data shows decline in corporate allegiance as consumers shift their concerns from patronage to price http://bit.ly/iZ99M
[Web Content] Memorial Day, More Spock than Barack in May’s Most-Blogged Topics http://bit.ly/DbBPE
[Digital You] Great conversation w/ Phil @ Big Stage about projecting your digital self http://bigstage.com (upload 3 photos to get started)
[Communication] Tips help you brush up on comma usage (and other punctuation) http://bit.ly/151hur -- Thanks @andersonb123
[Marketing] SDL Tridion announces "unified online marketing suite" providing a complete end-to-end solution for customer engagement"
[TechComm] Expect dues to be raised for STC membership to cover costs and "shortfall"
[TechComm] STC spends $250 a member to provide benefits, well below the cost per member for membership
[TechComm] Video discusses dismal STC financial situation http://ping.fm/79mdN (shortfall blamed on recession, stock market ...)
[Enterprise Content Management] Top 5 Ways ECM Can Help You Avoid An Annoying Co-Worker http://bit.ly/Pxieu
[Content Management] What is a document? Do you know? Do you really? Tom Jenkins says probably not: http://bit.ly/8gqWB

Monday, June 8, 2009

[iPhone] New iPhone 3GS - 2x quicker with mail/web. 16GB $199 and 32GB $299. I know what I'm getting in 2 weeks! http://bit.ly/Qwz01
[Advertising] Ad spending down 12% in first quarter 2009 - a $3.8 billion US drop http://bit.ly/12TxHl
[TechComm] You're a great communicator, aren't you? Then enter the "Tell a Story" contest and collect your $5000 prize http://bit.ly/157c1g
[Social Media] DandyID Facebook app available; provides verified identity across social media platforms http://ping.fm/HnHDd
[Localization] 450 attendees today in Berlin, Germany for Localization Word. This is great news!!!
[Web Content] Last minute deals on Web Content 2009 Chicago conference for Chicago-area folks. Contact scottabel@mac.com for details.
[Entertainment] You thought Susan Boyle on Britain's Got Talent was entertaining; Now check out Bears Got Talent! http://bit.ly/fZwG4
[Twitter] Focus Theatres & TwitterMoms have created a contest around new movie “Away We Go” - looking for TwitterMoms http://bit.ly/182by6
[TechComm] Doing technical review of Anne Gentle's book, "Conversation and Community: The Social Web for Documentation" - great stuff!
[Macintosh] Apple Support - Most Recent Mac OS Posts (and RSS feed) http://bit.ly/mFB0G

Sunday, June 7, 2009

@twitrans en2it Nicola, I miss you very much and look forward to seeing you later this year. Stay in touch!
[Translation] Anyone using TwitTrans? http://ping.fm/fv4S0 Thoughts?
[Tweet Syndication] Posting to Ping.fm allows you to syndicate your Tweets to dozens of sites, including Facebook, Linkedin, Twitter.
@kemulholland One thing is sure, STC better find a way to pay the $1.2 deficit or heads will roll. I'd like to see new leaders w/experience
@kemulholland "All of us" aren't going to do anything together. That takes leadership and more commitment than most are willing to give.
[TechComm] STC is competing for finite $$ from potential members. STC's job is to provide service so irresistible we want to give them $$$
[TechComm] Why do STC leaders feel compelled to defend the organization as it stands today? You failed. Admit it. Stop whining. Move on.
[Twitter] I have 100+ followers who promote "money making" schemes on Twitter. I don't think they realize I don't see their posts. LOL
[Twitter] Skim the Twitter public timeline:
http://ping.fm/8Bh7M
[Information Architecture] Dave Gray's photo of index card process: http://bit.ly/I4KAl
[Social Meida] How many people share your name on Linkedin? http://ping.fm/0oq4F
[Social Media] Look at how many Scott Abel's there are on Linkedin http://ping.fm/ioBaL

Saturday, June 6, 2009

In the high desert today; visiting 29 Palms, Joshua Tree and Yucca Valley

Friday, June 5, 2009

[Web Content] WebScene Expo & Congress, June 9 in Brussels; Free http://ping.fm/WswGc
[Emergency Telecommunications] Best Current Practice for Communications Services in Support of Emergency Calling [VOIP] http://bit.ly/PNxp9
[Government Content] NOAA Experimental XML Feeds and Web Displays of Watches, Warnings, and Advisories: http://ping.fm/hVLCn
[Government Content] White House Preparing Data.gov Version 2.0 http://bit.ly/eZhRw

Thursday, June 4, 2009

[Travel] I just realized I've flown on an airplane every Sept 11th since 9/11/2009.
[Social Media] Looking for a contractor to work on layout, stylesheets for Ning online community. Contact scottabel@mac.com
[TechComm] Presenting at STC Phoenix, September 8, 2009 and at STC East Bay, CA September 10, 2009
[Enterprise Content Management] Last call for participants in Enterprise Content survey http://bit.ly/mjAMS
[Web Content] Is it a Federal Crime to Violate the Service Terms of a Web Site? http://bit.ly/7RfUI
[TechComm] Looking for valuable techcomm listservs: Submit here --> http://bit.ly/YE1av
[Web Development] Free Flash web templates http://www.flashmo.com/
[XML] Make dashboards with XQueryhttp://bit.ly/1COOO6 - Thanks @xquery
[Twitter] Need to reach Mr Tweet? Email: mingyeow@mrtweet.com, +1 650 283 6558, or @mrtweetlovesyou
[Content Management] 3,198: The number of members of The Content Wrangler Community - Join today (free) http://ping.fm/2rOyw
[Life Sciences] VetMed Product Posted on DailyMed in SPL r4 http://bit.ly/3aJbM
[Life Sciences] FDA updates UNIIs, counter-ion, and XML terminology files. Are you compliant? http://bit.ly/1aLHaQ
[Jobs] Spatial Networks, Inc. is looking for an International Sales Engineer (geospatial product) http://bit.ly/1BgXJ
[Advertising] News aggregator Digg is applying the same rules to its new ad program as it does for content http://bit.ly/1z9rw
[Advertising] Agencies are stuck in a structure that churns out advertising ideas instead of business-building ideas
[User-Generated Advertising] More than half of the ads running on Current.tv were created by viewers themselves http://bit.ly/H46BM
[Search] Bing: MS Search for shopping, travel, health; integrates non-text content, e.g. video and audio, into interface http://bit.ly/5ThB7
[File Transfer] Alternative to FTP: http://ping.fm/0DF9o

Wednesday, June 3, 2009

[Content Reuse] Creating music remixes and mashups to help folks understand content reuse; article to follow. It's fun to blend hobby w/work
[Ubiquity] Semantics & Syntax 4 XML Expression; Eliminate boundaries between Net & Enterprise computing (MIT) http://ping.fm/6jUoS
[Jargon] Behavior-Driven Development (BDD): Stakeholders, analysts, & testers are brought together to determine requirements
[XML] VoiceXML is a modular XML language for creating interactive media
dialogs featuring synthesized speech & more http://ping.fm/TRSDQ
[Marketing] Need a contractor to write newsletters, whitepapers about technology topics? If so, let me know. I've know a great resource!
[Marketing] Who Put the Video in My Content? ...Or How to Become a Video and Rich Media Superhero @ Web Content Chicago http://bit.ly/fJQfn
[XML] June 28: UBL Guidelines for Customization 1 public review ends
http://ping.fm/dYtF8
[XML] June 24: ebXML-Messaging Profiles public review ends
http://ping.fm/qbOHz
Web Services Federation is now an OASIS Standard; extends identity management to enable federations of trust across orgs http://bit.ly/jo2Hr
[TechComm] "Towards an Architectural Document Analysis" - Helena Francke http://ping.fm/B3Tc8
[Information Architecture] Issue #1 of The Journal of Information Architecture is online (where it should be) http://journalofia.org/
[Information Architecture] Book --> Principles of Web Navigation: Advanced Design Techniques w/ James Kalbach http://ping.fm/o54Kt
[Information Architecture] Book --> Card Sorting: Designing Usable Categories by Donna Spencer http://ping.fm/lmK99
[eCommerce] Save $ when ordering online. Before you process order, search Google for "promo code" + retailer name. I save $10-25 each time!
[Geek Gifts] Disappearing ink pen (made in Russia) http://ping.fm/LWegR
[Localization] June digital issue of Multilingual Computing Magazine available http://bit.ly/2nagID
[Social Media] 10 Common Social Media Mistakes http://ping.fm/2unOL
[Video] MySpace popularity is declining, but average MySpace viewer watched about 40 minutes of video, Facebook users 11 http://bit.ly/b5sja
[Video] It's convergence time! YouTube.com/XL for TVs connected to Web or on large computer displays; controlled via keyboard or w/remote
[Censorship] Flickr, Twitter are blocked by the China as it prepares for 20th anniversary of pro-democracy protests in Tiananmen Square
[Quote] "Having an established online community allows instant assessment and engagement." - B.L. Ochman, Starbucks
[Social eCommerce] Retailers see the potential for new business by linking to popular social-networking sites http://bit.ly/DltBm
[Twitter] Median number of lifetime tweets per user = 1. Top 10% of Twitter users account for 90%+ of the site's content http://bit.ly/SByJ4
[Twitter] Men have more followers than women; they are twice as likely to follow other men than they are women http://bit.ly/SByJ4
[Communication] The Structure of Persuasion by Tom Sant http://bit.ly/rCPrk
[Quote] "There's a way to write for maximum impact. It has nothing to do w/fancy words. It’s about using the right structure." - Tom Sant
[TechComm] Preparing slides for STC San Diego presentation "Twitter: Who Cares What Your Doing Right Now, Anyway?" June 10 @ 7:30pm
RT @rjacquez: Adobe Presentations http://ping.fm/wwgqM - I just signed up and am trying it out now! Looks great
[Marketing] Creating presentation on 10 Web 2.0 tools for marketers; Any suggestions? I have 10 already, but am always looking for new ones
[Web Content] Getting ready 4 "Delivering Dynamic Personalized Content" - Web Content 2009 Chicago Conference June 15-16 http://bit.ly/p3Ixd
[TechComm] Half-price sale on FrameMaker plug-ins http://ping.fm/4s8i9
[Web Content] Building a Profitable Online Strategy for Distribution: Webinar - June 25, 2pm ET http://bit.ly/RAWiR

Tuesday, June 2, 2009

[Quote] "You're right. It's completely my fault. There is no excuse. I hope you can still include it." - PR person on not including URLs
[TechComm] Do you know of a listserv of interest to technical communicators? If so, please share the name and URL: http://bit.ly/YE1av
[Web Design] Think your website is bad? Think again. See www.peoplebrowsr.com. Good idea, no designer in the house. Absolutely horrible!
[Control Freaks] 55 per cent of Australians say their bosses ban them from accessing social networks like Facebook http://bit.ly/27lo
[TechComm] Obsessed w/ Possessives? Read this article http://ping.fm/6JqQJ
[Video] This video eBook offers a step-by-step approach for launching a quality video newsletter - free to my Tweeps http://bit.ly/15NHy4
[Social Networks] Blocking social networks at work is dumb! http://bit.ly/i8PxE
[Localization] LISA Forum EU: Convergence - Outsourcing Globalization Services & Software Development http://ping.fm/0b0T0
[PR] Sending a release in 2009 w/out a URL is, well, stupid (and a huge waste of time). It's time for PR folks to get with the program.
[Journalism] The building block of journalism is no longer the article: An argument for topic-based journalism http://bit.ly/rIWOG
Check out trendwatching.com's briefing on FOREVERISM: http://ping.fm/n1Pc4 (you should subscribe to this free monthly briefing)
[Marketing] William Sanders spends 8 hrs a day engaging in anything Starwood related on www.FlyerTalk.com; he has 17,000 posts to his name
[Jargon] Young folks today have a beta attitude: Introducing/revealing themselves, flaws & all, relying on crowds for feedback and advice.
[Location-Awareness] See where your friends are right now: http://ping.fm/crrNP
[Social Networking] So you think you've got audience? China’s Twitter, TaoTao, now has nearly 50 million users http://www.taotao.com/
[Video Marketing] Brands that allow their channel to become wasteland of untended pages lack understanding of YouTube http://bit.ly/17g4Uq
[Social media] Celebrity endorsements have increased Twitter's popularity but is it really a journalistic tool? http://bit.ly/4rwmD
[Twitter] Study: Young adults haven't warmed up to Twitter http://bit.ly/8BNrq
[Marketing] 3 ways a small business can use Twitter http://bit.ly/46o8S
[APIs] This API lets you access and search Comic Vine's listing of comic books, characters, creators & publishers http://ping.fm/gnPBQ
[Interaction Design] Creating a First Web Site with Flash CS4 Professional (free tutorial) http://bit.ly/15J7j3
[TechComm] Lynda.com is looking for trainers: http://ping.fm/71Vem
[Video] VideoSurf is video search engine allowing users to search for/within videos, discover, watch them, too http://ping.fm/SF6pO
[Business] Denmark tops list of business-friendly nations, followed by USA, Canada http://bit.ly/135rxa
[XML] Google Wave is "a new communication &
collaboration platform based on hosted XML documents" http://bit.ly/FSIkQ
[PR Mistakes] Amie Hoffner, Director, Marketing and Communications, Inergize Digital sent me a release w/out a URL. Are these people new?
[Healthcare] Web Strategies for Health Communication http://ping.fm/KrEVC
[Academia] Universities are competing w/private orgs by offering conferences/training, yet they still beg for free marketing. Nonsense.
[Recommended Reading] Personality Not Included: Why Companies Lose Their Authenticity And How Great Brands Get it Back http://bit.ly/156tIe
[Design] A historic journey through the extraordinary career of Harry Marks, the godfather of broadcast design http://bit.ly/4ptoZ
[Presentations] Learn how to use Apple Keynote to create outstanding presentations (online training) http://bit.ly/u3FHq
[Globalization] Berkeley Globalization Conference, Aug 3-5 http://ping.fm/c11Ry
[Quote] "Tell me, and I forget. Teach me, and I may remember. Involve me, and I learn." - Benjamin Franklin
[Publishing] Now for something completely different - a newspaper for dogs http://bit.ly/nqyOS
[Marketing] 8-in-10 marketers view conversions as top metric for online campaigns, 55% cited registrations, 51% clicks http://bit.ly/XoW3U
[TechComm] "Things suck nowadays. After 31 years w/ [deleted], I lost my job. So now I'm trying to re-invent myself." - Steve C via email

Monday, June 1, 2009

[Content Management] Just Put That In The Zip Code Field…: The Ins and Outs of Content Modeling @ Web Content Chicago http://bit.ly/HCnD5
[TechComm] I used to say "You can't do that w/MS Word & Sharepoint" (XML component content reuse); Now I say: "You might be able to that!"
[Content Management] Optimizing Your SharePoint Investment Through Search & Information Architecture: FREE June Webinars http://bit.ly/6lmYy
[Jobs] Permanent Sr. Instructional Designer (Atlanta, GA) http://bit.ly/Dxuwy
[Content Marketing] If you haven't already, please vote for The Content Wrangler here: http://bit.ly/kKKqV (registration required to vote)
[Localization] Trying to tap US market? Then hire American communicators. Nothing turns Americans off faster than broken, incorrect English.
[Video] Looking for experienced video production folks to create "In Plain English" style videos. Contact scottabel@mac.com
[TechComm] Want to advance your career beyond commodity writing? Read "Document Engineering" & have an "Ah-ha! moment" http://bit.ly/1aCLL1
[Quote] "The way we buy, build & deploy business applications is finally changing & it is changing beyond recognition" http://bit.ly/imRCi
[TechComm] Great feeling when you see a product you documented on the shelves at a local pharmacy.