#IC2010 is over. Thanks everyone! Let the drinking begin @The Parker @7pm PT. Breakfast and tram ride @8am Saturday leaving Parker lobby

#IC2010 7 Contexts for Service System Design - white paper, Bob Glushko http://bit.ly/9S7wsr

#IC2010 Information creators must design for 'appropriate' and 'consistent' intelligent - Bob Glushko

#IC2010 Intelligent content creates value in services by allowing easier organization, manipulation and info exchange - Bob Glushko

#IC2010 Smart content needs to be filtered early, based on standards, aggregated and communicated to others - Bob Glushko

#IC2010 Making smart content involves adding metadata for organization, search, retrieval - Bob Glushko

#IC2010 The solution is to make content intelligent; use tools, standards, etc. to raise the IQ of the content significantly - Bob Glushko